Refund and Returns Policy - Trusted Pharmacy 24/7

Delivery:

TrustedPharmacy24/7 offers multiple delivery options, including free shipping (if eligible) and overnight delivery via FedEx. We also partner with UPS, USPS, and DHL Express for reliable shipping.

Refunds:

There are a few conditions under which a customer might file and receive returns which include:

Cancellation:

Orders can be canceled within 3 hours of payment. After this period, the order will be processed for shipping, and no refunds will be provided.

No Reception:

If a customer does not receive their order within 2-3 days of payment, they may request a refund. However, refunds will not be issued in the following situations:

Customer provides an incorrect address
Address change after order confirmation
Package is delivered to the correct address but unclaimed

Ineffective products:

TrustedPharmacy247 is a trusted online pharmacy offering high-quality products with a 100% satisfaction guarantee. If customers find their medicines ineffective, they can request a refund within 1-2 days. Full refunds are provided only if the medicines are undamaged and in the same condition as delivered. No refund will be issued for damaged goods. Refunds are processed to the original payment account.

Reshipment:

Reshipment can be requested in the following cases:

Damaged Products: While we take great care in packaging, if items are damaged during shipping, we offer free reshipment to customers.

Delivery Delay: If the product is delayed, customers should contact our Customer Service Manager via chat, email, or phone. We will track the order and, if untraceable, arrange a reshipment.